Supporting our employees and clients through COVID-19
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Supporting our employees and clients through COVID-19

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COVID-19 | Wednesday, March 25, 2020

Suddenly, everything has changed. The things we used to worry about, that seemed so important, are now a distant memory in the face of an unimaginable situation.

We hope you're safe, well, and where you're able doing all you can to make sure those around you are too. With the isolation, it may not seem it at times, although we're all in this together, and will come out of it, together.

At PAAM we've been working tirelessly to make sure that our employees are safe, and client services are maintained.

With the exclusion of myself, all of our employees are working from home.

As the nature of our services and support is digital, we have long had multiple layers of redundancy and remote access to our offices, data centres, and client systems in place. The current situation is of course changing how we regularly work, although as our employees can and often do work remotely; the day-to-day impact to operations is limited.

We are fortunate in that our client base is wide and varied, ranging from small local businesses to multinationals, based in the UK and around the world.

Our digital services are relied upon by our clients, as are those of our parent company Hotbox Studios Ltd.

There isn't a single sector, industry, or individual, the current situation hasn’t impacted.

An impact we are feeling through our clients and suppliers.

Alongside the continued development of ongoing projects, we've focused on maintaining both the short and long-term service and support provided by the company.

As for everyone at present, the problems are changing on a near minute to minute basis, meaning the solutions, are an ongoing work in progress. That said, what we have already put in place will allow for the continuation of the services and support we provide to our clients.

So, your PAAM system will stay online, continuing to assist with your personnel communication, recruitment, administration, and management.

The road ahead, is not the one we planned for, although together, as always, we’ll get there...

If you have any questions at all, please don’t hesitate to email or call

Stay safe and look after each other.

Mark Hatchard
Managing Director, PAAM

Recruit applicants

Using fast, reliable, secure and easy to use cloud based event management software

Select those appropriate

Simple to use filters allow you to find the right staff and volunteers for your events

Assign roles

With a few clicks you can organise your staff and volunteers into groups

Track progress

Add ratings and notes, record performance of staff and volunteers across events

Take a look around PAAM

Account Setup and Application process

PAAM Software Video Demo 1 - Staff and Volunteer Account Setup and Application process

Admin Overview

PAAM Software Video Demo 2 - Staff and Volunteer Admin Overview

Event Admin process

PAAM Software Video Demo 3 - Staff and Volunteer Event Admin process

Profiles, Database Search, Settings and Security

PAAM Software Video Demo 4 - Staff and Volunteer Profiles, Database Search, Settings and Security